At Gabriella Rossetti, we respect and value every customer. Because your trust is important to us, we want you to be completely happy with every purchase. If you are not satisfied, we are glad to accept returns of saleable merchandise for a full refund or exchange. Refunds will be credited to the original form of payment. The following rules apply:
- Returns are accepted within 14 days of receipt.
- Returned merchandise should be in the same condition as when you received it, unworn, undamaged, saleable, with original tags and packaging (if applicable).
- Altered apparel and special orders cannot be returned.
- Gabriella Rossetti reserves the right, at its sole discretion, to determine if returned merchandise is in saleable condition.
Please allow 10 to 14 days for processing your return.
Returning By UPS
Click here to start your return using the order number. Eligible merchandise may be returned FREE if received within 15 days of the delivery date; above exclusions apply.
A return fee of $14.95 will apply for items returned after 15 days of delivery.
If you don't have an order number, please call 415-722-8722 for assistance.